We still plan to recover missing story history, but are testing extensively before doing so - so no ETA just yet. We'll create a new update for further updates in this area. Meanwhile, if you have any questions, please email us at firstname.lastname@example.org
Jan 29, 23:26 UTC
We are postponing the planned brief maintenance as the project history data issues are more complex than we initially thought. We are making sure we fully understand the issues so we can correct them with minimum disruption. Until then some users may experience missing story history. We'll leave this incident open and provide updates as we have them.
Jan 29, 02:21 UTC
Though a database issue was corrected earlier, we plan a brief maintenance from 9:15 - 10:15pm (MST) to resync Project Histories for a few affected projects. There will be no down-time, however the affected projects will need to be reloaded. We will also continue to analyze the earlier issue so we can prevent it in future.
Jan 28, 20:13 UTC
Users may have experienced error messages and possibly data loss for a few minutes starting at 11:40 Mountain time. The issue has been resolved and we are monitoring and investigating further to make sure no more incidents occur.
Jan 28, 19:06 UTC