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Past Incidents
Apr 25, 2017

No incidents reported today.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017
Resolved - Tracker's Help Center is now back up.

We apologize for any inconvenience this may have caused, and appreciate your patience as we resolved the issue.
Apr 21, 17:50 UTC
Identified - We're urgently working on bringing Tracker's Help Center back up. This is an unexpected outage and we'll provide updates here as soon as we've deployed a fix.

Until then, you're welcome to email tracker@pivotal.io and we'll provide the best answers and help that we can.
Apr 21, 17:10 UTC
Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.

Apr 14, 2017
Resolved - Looks like everything has caught up and your Searches should behave as expected.

We're sorry and are working on preventing this from happening again. Do please email tracker@pivotal.io if you have any questions.
Apr 14, 02:47 UTC
Identified - We have identified and fixed the issues with Tracker's search re-indexing. However, it may take a few hours for re-indexing jobs to catch up, and for searches to behave as expected.

We apologize for any inconvenience this causes in the meantime.
Apr 14, 00:01 UTC
Investigating - We are currently investigating an issue with Tracker's search re-indexing and will provide updates here as soon as we've identified the problem or have any news.

We apologize for any inconvenience in the meantime.
Apr 13, 23:04 UTC
Apr 13, 2017
Resolved - We believe we have successfully fixed the issue with file attachments uploads. Please edit comments and re-attach files for any uploads stuck in an uploading state, and email us at tracker@pivotal.io if you experience any more issues. Thank you again for your patience as we resolved this issue, and we apologize for any inconvenience it has caused.
Apr 13, 18:01 UTC
Monitoring - We've deployed a fix for the file attachment upload issue and will continue to monitor the situation. We apologize for any inconvenience this may have caused, and thank you for your patience.

If you still experience any issues uploading file attachments, please email us at tracker@pivotal.io.
Apr 13, 16:50 UTC
Investigating - Some customers are experiencing intermittent issues uploading file attachments. We're investigating and we'll provide updates here as soon as we've identified the problem or have any news.

Until then, you're welcome to email tracker@pivotal.io and we'll provide the best answers and help that we can.
Apr 13, 15:40 UTC
Apr 12, 2017

No incidents reported.

Apr 11, 2017

No incidents reported.