All Systems Operational
VMware Cloud Services Platform Operational
VMware Cloud Services Identity Operational
VMware Cloud Services Billing, Payments and Usage Operational
VMware Cloud on AWS Operational
VMware Cloud on AWS ? Operational
HCX Operational
VMware Cloud Disaster Recovery Operational
VMware Cloud Flex Storage Operational
VMware Site Recovery Operational
VMware Cloud on AWS Outposts Operational
VMware Cloud on AWS SDDC Operational
Africa (Cape Town) Operational
Asia Pacific (Hong Kong) Operational
Asia Pacific (Melbourne) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Osaka) Operational
Asia Pacific (Seoul) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (Ireland) Operational
Europe (London) Operational
Europe (Milan) Operational
Europe (Paris) Operational
Europe (Stockholm) Operational
Europe (Zurich) Operational
Middle East (Bahrain) Operational
South America (São Paulo) Operational
US West (N. California) Operational
US East (N. Virginia) Operational
US East (Ohio) Operational
US West (Oregon) Operational
VMware Cloud on Dell Operational
VMware Cloud on Dell SDDC Operational
Asia Pacific (Sydney) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware App Launchpad Operational
Accelerator Portal Operational
VMware Aria Automation for Secure Clouds Operational
VMware Aria Automation Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Hub Subscription Operational
VMware Aria Operations Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
Tanzu Observability Operational
Potassium19 Operational
Calcium20 Operational
Scandium21 Operational
Titanium22 Operational
Vanadium23 Operational
Chromium24 Operational
Manganese25 Operational
Iron26 Operational
Cobalt27 Operational
Nickel28 Operational
Copper29 Operational
Zinc30 Operational
Gallium31 Operational
Germanium32 Operational
Arsenic33 Operational
Selenium34 Operational
Bromine35 Operational
Krypton36 Operational
Rubidium37 Operational
Strontium38 Operational
Yttrium39 Operational
Zirconium40 Operational
Niobium41 Operational
Molybdenum42 Operational
Technetium43 Operational
Ruthenium44 Operational
Rhodium45 Operational
VMware Aria Operations for Logs Operational
Asia Pacific (Japan) Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Singapore) Operational
Asia Pacific (Sydney) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
South America (São Paulo) Operational
US West (Oregon) Operational
VMware Aria Operations for Networks Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Canada (Central) Operational
Europe (Frankfurt) Operational
Europe (London) Operational
US West (Oregon) Operational
VMware Cloud Director service Operational
Asia Pacific (Mumbai) Operational
Asia Pacific (Sydney) Operational
Asia Pacific (Tokyo) Operational
Europe (Frankfurt) Operational
US West (Oregon) Operational
VMware Cloud Partner Navigator Operational
VMware Cloud Provider Commerce Portal Operational
VMware vCloud Usage Insight Operational
VMware Compatibility Guide Service Operational
VMware Developer Portal Operational
VMware HCX ? Operational
VMware Integration Validation Service Operational
VMware Marketplace Operational
VMware Lab Platform Operational
VMware Lab Platform Operational
US West (N.California) - us-west-1 Operational
US West (Washington) - us-west-2 Operational
Europe (Amsterdam) - eu-central-1 Operational
Asia Pacific (Bangalore) - ap-south-1 Operational
VMware NSX Advanced Load Balancer Operational
Pivotal Tracker Operational
Solution Builder Operational
VMware vSphere+ Operational
VMware Skyline Operational
VMware Skyline Operational
Skyline Advisor Operational
Skyline Log Assist Operational
Skyline OSR Operational
Skyline Registration Operational
VMware Tanzu CloudHealth Operational
AWS Data Operational
Azure Data Operational
Google Cloud Data Operational
Oracle Cloud Data Operational
VMware Cloud Data Operational
Data Center Operational
Partner Platform Operational
VMware Tanzu Application Catalog Operational
VMware Tanzu Guardrails Operational
VMware Tanzu Hub Operational
VMware Tanzu Insight Operational
US West (Oregon) Operational
VMware Tanzu Mission Control Operational
VMware Tanzu Network Operational
VMware Tanzu Service Mesh Operational
VMware Tanzu Transformers Operational
US West (Oregon) Operational
VMware Technology Partner Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Pivotal Tracker - Scheduled Maintenance Mar 20, 2024 09:30-10:30 UTC
Please be advised that Pivotal Tracker engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 20, 2024 09:30 UTC
End Time: March 20, 2024 10:30 UTC
Duration: 60 mins

Impact: CRUD operations can have downtime. Outage of smaller duration can happen during this time.

Posted on Mar 18, 2024 - 10:36 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Resolved - Asset collection is operating as intended now. This incident has been resolved, and there will be no additional updates.

Start Time: March 15, 2024 17:15 UTC
End Time: March 15, 2024 23:00 UTC

Current Impact: None.

Mar 16, 05:58 UTC
Monitoring - VMware Engineering teams have deployed a fix and are now monitoring the situation.

Start Time: March 15, 2024 17:15 UTC
End Time: March 15, 2024 23:00 UTC

Current Impact: Asset collection is now operating as intended.

Mar 16, 00:29 UTC
Investigating - The VMware Tanzu CloudHealth platform is experiencing delayed asset collection for some Azure and GCP Cloud asset types starting at approximately March 15, 2024, 17:15 UTC.

Start Time: March 15, 2024 17:15 UTC
End Time: N/A

Current Impact: Asset collection is impacted for some Azure and GCP assets, and recent asset data will not be available in the platform

Mar 15, 20:22 UTC
Mar 15, 2024
Resolved - VMware Engineering teams have confirmed services are now operating as intended. This incident is now resolved. This is the final communication.

Start Time: March 15, 2024 21:55 UTC
End Time: March 15, 2024 22:41 UTC

Current Impact: None

Mar 15, 23:51 UTC
Update - VMware Engineering teams are investigating an issue with VMware Cloud Services Billing, Payments and Usage. Further updates will be provided in the next '30' minutes or as available.

Start Time: March 15, 2024 22:29 UTC
End Time: N/A

Current Impact: Customers will face issues viewing their upcoming estimated bill.

Mar 15, 22:50 UTC
Investigating - VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 15, 2024 22:29 UTC
End Time: N/A

Current Impact: Under assessment.

Mar 15, 22:31 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 07:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 05:04 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 15, 2024 05:00 UTC
End Time: March 15, 2024 08:00 UTC
Duration: 180 mins

Impact: None

Mar 14, 08:51 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:18 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 15, 2024 05:51 UTC
End Time: March 15, 2024 09:51 UTC
Duration: 240 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 14, 20:20 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 00:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:20 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 15, 2024 02:51 UTC
End Time: March 15, 2024 05:51 UTC
Duration: 180 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 14, 20:16 UTC
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 23:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 22:37 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 14, 2024 23:51 UTC
End Time: March 15, 2024 02:51 UTC
Duration: 180 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 14, 20:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 14, 22:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 20:22 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 14, 2024 20:22 UTC
End Time: March 14, 2024 23:51 UTC
Duration: 209 mins

Impact: VMware Cloud Director Service will be upgraded during the scheduled maintenance window. No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 14, 20:04 UTC
Completed - Due to unforeseen circumstances, this maintenance has been cancelled.
Mar 14, 05:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:10 UTC
Scheduled - Please be advised that VMware Cloud Partner Navigator engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 14, 2024 05:00 UTC
End Time: March 14, 2024 08:00 UTC
Duration: 180 mins

Impact: None

Mar 12, 10:44 UTC
Mar 13, 2024
Resolved - The impacted services are fully operational now. This incident has been resolved, and there will be no additional updates.

Start Time: March 13, 2024 06:40 UTC
End Time: March 13, 2024 16:00 UTC

Current Impact: None.

Mar 13, 23:20 UTC
Monitoring - VMware Tanzu CloudHealth has applied a fix and the impacted systems are beginning to recover. Services are being monitored until they are fully restored.

Start Time: March 13, 2024 06:40 UTC
End Time: March 13, 2024 16:00 UTC

Current Impact: None

Mar 13, 16:42 UTC
Update - VMware Tanzu CloudHealth has identified an issue impacting reporting, policies and perspectives. The cause has been identified and Our Engineering teams are still working on the fix. More updates shall be provided as available.

Start Time: March 13, 2024 06:40 UTC
End Time: N/A

Current Impact: Delay in reporting, policies, perspectives, non cost history report.

Mar 13, 12:10 UTC
Identified - VMware Tanzu CloudHealth has identified an issue impacting reporting, policies and perspectives. The cause has been identified and Our Engineering teams are working on the fix. More updates shall be provided as available.

Start Time: March 13, 2024 06:40 UTC
End Time: N/A

Current Impact: Delay in reporting, policies, perspectives, non cost history report.

Mar 13, 07:57 UTC
Investigating - The VMware Tanzu CloudHealth platform is experiencing failures of configuration management tool resulted delay in reporting, Our Engineering has identified a root cause and is working on a fix.

Start Time: March 13, 2024 06:40 UTC
End Time: N/A

Current Impact: Delay in reporting, policies, perspectives, non cost history report.

Mar 13, 06:48 UTC
Completed - The scheduled maintenance has been completed.
Mar 13, 09:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:57 UTC
Scheduled - Please be advised that VMware NSX Advanced Load Balancer Cloud Services engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 13, 2024 07:00 UTC
End Time: March 13, 2024 12:00 UTC
Duration: 300 mins

Impact: No impact is expected

Mar 13, 04:38 UTC
Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024
Completed - The scheduled maintenance has been completed.
Mar 10, 08:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 07:12 UTC
Scheduled - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the Foundation MariaDB Upgrade from 10.5.19 to 10.5.23 as part of the Platform upgrade.

Start Time: March 10, 2024 07:00 UTC
End Time: March 10, 2024 09:00 UTC
Duration: 120 mins

Impact: During this maintenance, the following operations and workflows are impacted:

SDDC and Org Impact:
- Org Provisioning
- SDDC provisioning, delete, add remove host/cluster
- Day Zero Provisioning
- TGW-related workflow(Add attachment, delete attachment), Route publishing, Rout Syncing, Add DGW peering, Delete DGW peering
- SDDC upgrade workflow M17, M16, M15, M14, M13, M12, M11, M10
- vCenter access toggle, Backup restore, Capex, HCX activation, Cluster operations

Network and Security:
- Intermittent failures in loading the Network and Security Tab

Collection Workflows:
- Data and host usage collection workflows
- TGW, EIP, and SPLA usage collection workflows
- Bring up workflows, Jumphost creation

Notification Gateway:
- Delay in notifications delivery

VMC-D:
- VMware Cloud on Dell console UI will be in maintenance mode

VMware Site Recovery:
- All VMware Site Recovery provisioning and lifecycle management workflows (Activate DR, Deactivate DR, additional SRM provisioning, VRS auto-scale) will not work.
- Existing replications and recovery plans and accessing Site Recovery UI via vCenter or directly via the VR and SRM appliances will not be affected.

Mar 8, 07:28 UTC
Mar 9, 2024
Completed - The scheduled maintenance has been completed.
Mar 9, 18:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 17:43 UTC
Scheduled - Please be advised that VMware Cloud on AWS engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 09, 2024 16:00 UTC
End Time: March 09, 2024 18:00 UTC
Duration: 120 mins

Impact:
The following services are impacted and the UI console will be in "Maintenance mode":
SDDC & Org Impact:
Org Provisioning
SDDC provisioning, delete, add remove host/cluster
Day Zero Provisioning
TGW related workflow(Add attachment, delete attachment), Route publishing, Rout Syncing, Add DGW peering, Delete DGW peering
SDDC upgrade workflow M17, M16, M15, M14, M13, M12, M11, M10
vCenter access toggle, Backup restore, Capex, HCX activation, Cluster operations
Intermittent failures in loading the Network & Security Tab
Data and host usage collection workflows
TGW, EIP, and SPLA usage collection workflows
Bring up workflows, Jumphost creation
Delay in notification delivery
VMware Cloud on Dell console UI will be in maintenance mode

Disaster Recovery:
All VMware Site Recovery provisioning and lifecycle management workflows (Activate DR, Deactivate DR, additional SRM provisioning, VRS auto-scale).

Feb 29, 03:47 UTC
Resolved - Our Engineering teams completed the maintenance and service is fully restored. This incident is resolved and there will be no further updates.

Start Time: March 09, 2024 16:00 UTC
End Time: March 09, 2024 18:00 UTC

Current Impact: None.

Mar 9, 18:04 UTC
Identified - Our Engineering teams are making progress with the ongoing maintenance. More information will be shared in the next 1 hour or as available.

Start Time: March 09, 2024 16:00 UTC
End Time: N/A

Current Impact: Users may experience Login issues with VMware Cloud on Dell and shall be redirected to a maintenance page.

Mar 9, 17:42 UTC
Update - Our Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: March 09, 2024 16:00 UTC
End Time: N/A

Current Impact: Users may experience Login issues with VMware Cloud on Dell and shall be redirected to a maintenance page.

Mar 9, 16:57 UTC
Investigating - VMware Cloud on Dell is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: March 09, 2024 16:00 UTC
End Time: N/A

Current Impact: Under Assessment.

Mar 9, 16:26 UTC
Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024
Completed - The scheduled maintenance has been completed.
Mar 6, 14:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:00 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 06, 2024 12:00 UTC
End Time: March 06, 2024 16:00 UTC
Duration: 240 mins

Impact: No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 5, 17:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 6, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 03:00 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 06, 2024 03:00 UTC
End Time: March 06, 2024 07:00 UTC
Duration: 240 mins

Impact: No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 5, 17:08 UTC
Mar 5, 2024
Completed - The scheduled maintenance has been completed.
Mar 5, 23:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 22:30 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 05, 2024 22:30 UTC
End Time: March 06, 2024 02:30 UTC
Duration: 240 mins

Impact: No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 5, 17:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 19:00 UTC
Scheduled - Please be advised that VMware Cloud Director service engineers will be performing maintenance on the service as part of Platform upgrade.

Start Time: March 05, 2024 19:00 UTC
End Time: March 05, 2024 23:00 UTC
Duration: 240 mins

Impact: No impact to VMware Cloud Director Service or VMware Cloud Director instances is expected at this time.

Mar 5, 17:03 UTC
Resolved - Our Engineering teams have identified and mitigated the issue. This incident stands resolved.

Start Time: March 05, 2024 12:49 UTC
End Time: March 05, 2024 13:48 UTC

Current Impact: None. During the incident window, the UI was not accessible.

Mar 5, 14:35 UTC
Resolved - Engineering team has verified that the fix was successful and all affected customers Cost History reports are up to date.

Start Time: March 04, 2024 11:12 UTC
End Time: March 05, 2024 04:30 UTC

Current Impact: None,

Mar 5, 14:25 UTC
Monitoring - The Engineering Team has deployed the fix and the Customer Cost History reports should be updated with the completion of tonights cycle scheduled for 9 PM EST (6th March 2:00 AM UTC).

Start Time: March 04, 2024 11:12 UTC
End Time: March 05, 2024 04:30 UTC

Current Impact: None

Mar 5, 06:21 UTC
Update - The Engineering Team is in the process of deploying a fix for the affected customers. We will provide the next update once available.

Start Time: March 04, 2024 11:12 UTC
End Time: N/A

Current Impact: AWS Cost History is showing partial or no data for Feb 29th for a subset of Customers.

Mar 4, 19:08 UTC
Investigating - Cost History is showing partial or no data for Feb 29th for a subset of Customers
Engineering has identified a root cause and is working on a fix.

Start Time: March 04, 2024 11:12 UTC
End Time: N/A

Current Impact: AWS Cost History is showing partial or no data for Feb 29th for a subset of Customers

Mar 4, 11:14 UTC